Testimonials at Grand Toyota Clarkson

At Grand Toyota Clarkson, we ask for guest feedback after every sale. We're very pleased with the results.

What Our Guests Are Saying

" My wife and I have just purchased a 2018 Toyota Yaris from your Dealership (18/05/2018). We are delighted wit the car and the Service offered to us by your Staff. Although there was an issue (that was neither ours or Grand Toyota Clarksons fault) it was quickly resolved. Special thanks must go to Kim-Marc-Lisa for all their efforts on our behalf.

Their work was superb.

Many thanks"

- Mal and Mary Stewart

"Our salesman, Rob Griffiths, matched a quote from another source making us very happy to be spending our hard earned cash at Grand Toyota Clarkson. He will be my first call for our next car. This is the second car we have bought through Rob and we are still in contact with him between sales. He also makes a grea coffee!"

- Mr M Taylor

"My wife and myself have had four Toyota’s and have received different levels of service from Toyota dealers in the past. Our present car is a 200 series Landcruiser that has been exclusively serviced by Grand Toyota Clarkson. I don’t usually leave reviews or feedback but felt compelled to write about our outstanding experience with Grand Toyota Clarkson Service Department. Kane and team in the service department were helpful and efficient, answering our many questions and making us feel confident in their ability to provide the highest quality work on our vehicle. After a recent service our vehicle drives like a new car. Thanks team."

- Alan Smithies May 2020

"Rob Griffiths, my salesperson, brought the offer to purchase to my office in Perth city shortly after we spoke on the phone. He was in regular contact throughout and after the transaction. The slesmans integrity and customer focus were very important to me. He even delivered the car to me in the city, catching the train back to the dealership in Clarkson."

- R Sedick

From start to finish the Grand Toyota Team in Clarkson provided a first class service. The test drive was a lovely scenic route and quiet enough to test the vehicle. Ryan had a lot of knowledge about the vehicle even down to the air conditioning manufacturer. I had a very pleasant experience as Ryan, Rob and Scott were friendly, informative and attentive. The whole process went smoothly, efficiently and the communication through out was outstanding. It was a pleasure to purchase a vehicle from this dealership.

- Kathryn Short

'Kim was extremely helpful from start to finish with the purchase of our new Hilux SR5. No question or request was too hard for him to satisfy. He was very courteous and professional in our dealings with him. I would have no hesitation in recommending him to anyone looking to purchase a new car. "

- Ron

"Thank you again Rob for all your help, you made the job of buying the car both a pleasurable and great experience. We appreciate your attention to detail and your professional manner in dealing with us, and the fact that nothing seemed too much trouble. We would consider the customer service you provided from the initial contact to the recent handover of the car to be a major factor in choosing Grand Toyota Clarkson. (You are very good at your job). Thank you so much again for everything."

- Bernadette

"Over the course of the last week I have met with 4 different car yards, and seen 5 different Prado's. While the variance in the vehicle has been large, the variance in service has been incredible. Your entire staff were professional, efficient and really a pleasure to deal with. Karl was influential without being pushy. My wife and I were really disapointed we did not leave signing paperwork on the day. Thanks again – the second car store we went to was a circus, and they should spend a day with anyone from your team to learn how it is done."

- G Garnish

Jim's service was friendly, informative and nothing less than outstanding. Making  the purchase of my vehicle an effortless and  enjoyable experience. Thanks Jim. 

- Gary Salmon

"We have nothing but praise for Rob who truly looked after us so well. Our whole experience, from first point of contact, till drive away which was almost 4 months was 'absolutely fantastic'. We met Rob Griffiths when we first came in to enquire about the FJ Cruiser, which we had done a lot of research on. We are very keen fishers, campers & of course 4 wheel drivers,so obviously wanted a serious beast to get us away from it all & to our favourite places. Rob was so informative about the FJ, answering any questions we had. He was a pleasure to talk to and all the information we were given about the vehicle, from ordering of the car to arrival & pickup was absolutely spot on. We have bought quite a few new cars before over the years but our experience with Rob & the FJ Cruiser was truly the best. We can proudly say that we give Rob 100% for the friendly, professional service we received in this time. We are so happy with our awesome car, we have not stopped smiling. The biggest problem we have is that when “Karen” on the sat Nav says “You have reached your destination” we just want to keep driving. Yes, its definitely “oh what a feeling”… Thankyou so much Rob, its very nice to know you… You are a credit to Clarkson Toyota… We have the best wedding car, an awesome white FJ for us to run away to the beautiful Coral Bay in August !!! Bring on the red dirt !!!"

- M Nightingale

I would like to thank you guys for the help and ease of purchasing my new car, I have never bought a new car before and you guys made it simple and Hassel free . I would like thank Carla, Matt and yourself personally for your great attitude and professionalism. I will highly recommend your dealership to anyone. Thanks again for all the help and look forward to dealing with you guys in the future.

- L Roser

"We were involved in a head on collision on the Tonkin Highway on March 10th and were driving a Toyota Yaris purchased in 2008 through the Clarkson dealership. We will be forever grateful for this purchase as this little powerhouse of a car saved my life and the lives of my family. I would have no hesitation in recommending the Yaris as a safe car and will be looking at these cars to purchase in the future."

- Gemma Bradley

"May I take this opportunity to thank you and your staff for all the assistance that they gave to my wife and I over the last 3 months, we had been looking at buying Prado diesel with no avail with Paul who did his utmost to source one but with no luck. In the end we bought a new Prado altitude with help from yourself and Matt, whom I must say was a pleasure to deal with. We found the whole experience of buying our very first new car very relaxing and Matt was not the typical pushy salesman that we have had from other dealerships he understood that we were working on a very tight budget and managed to source the car right for us. We would highly recommend to all our friend that are thinking of buying a new or pre-owned vehicle to go to your dealership as the service is excellent and very friendly. Well done on running such an impressive service and understanding your customer needs and limitations. Well done again on first class service."

- P & S Reynolds

Our Salesman Kim - What a great guy  the knowledge and helpfulness was second to none. But they really do have a great team at grand toyota clarkson A big thank you to all those who made it very easy to purchase our new car. Thanks to the great toyota team.

- Adrian Brunnen

'I found Kim Michell very professional, funny and friendly. I've bought 3 cars from him over the years and he has never failed to deliver. We have had small cars and family cars. Every time it was perfect for what we needed, at a great price. Thanks Kim for your personality and passion - keep doing what your doing!

We also have our vehicles serviced at Grand Toyota Clarkson. Always a very thorough job with great service.' 

Nicole Kingston - June 2016

'Fernando has a great knowledge of the market and his help finding the right model for my needs were outstanding . Everything I needed to know , fuel economy, maintenance costs , finance options, all in one person , one phone call. Great costumer service .'  

- Thiago Laranjeiro

Oh What a feeling!