'Kim was extremely helpful from start to finish with the purchase of our new Hilux SR5. No question or request was too hard for him to satisfy. He was very courteous and professional in our dealings with him. I would have no hesitation in recommending him to anyone looking to purchase a new car. "
"Thank you again Rob for all your help, you made the job of buying the car both a pleasurable and great experience. We appreciate your attention to detail and your professional manner in dealing with us, and the fact that nothing seemed too much trouble. We would consider the customer service you provided from the initial contact to the recent handover of the car to be a major factor in choosing Grand Toyota Clarkson. (You are very good at your job). Thank you so much again for everything."
"Over the course of the last week I have met with 4 different car yards, and seen 5 different Prado's. While the variance in the vehicle has been large, the variance in service has been incredible. Your entire staff were professional, efficient and really a pleasure to deal with. Karl was influential without being pushy. My wife and I were really disapointed we did not leave signing paperwork on the day. Thanks again – the second car store we went to was a circus, and they should spend a day with anyone from your team to learn how it is done."
- G Garnish
"We have nothing but praise for Rob who truly looked after us so well. Our whole experience, from first point of contact, till drive away which was almost 4 months was 'absolutely fantastic'. We met Rob Griffiths when we first came in to enquire about the FJ Cruiser, which we had done a lot of research on. We are very keen fishers, campers & of course 4 wheel drivers,so obviously wanted a serious beast to get us away from it all & to our favourite places. Rob was so informative about the FJ, answering any questions we had. He was a pleasure to talk to and all the information we were given about the vehicle, from ordering of the car to arrival & pickup was absolutely spot on. We have bought quite a few new cars before over the years but our experience with Rob & the FJ Cruiser was truly the best. We can proudly say that we give Rob 100% for the friendly, professional service we received in this time. We are so happy with our awesome car, we have not stopped smiling. The biggest problem we have is that when “Karen” on the sat Nav says “You have reached your destination” we just want to keep driving. Yes, its definitely “oh what a feeling”… Thankyou so much Rob, its very nice to know you… You are a credit to Clarkson Toyota… We have the best wedding car, an awesome white FJ for us to run away to the beautiful Coral Bay in August !!! Bring on the red dirt !!!"
- M Nightingale
"We were involved in a head on collision on the Tonkin Highway on March 10th and were driving a Toyota Yaris purchased in 2008 through the Clarkson dealership. We will be forever grateful for this purchase as this little powerhouse of a car saved my life and the lives of my family. I would have no hesitation in recommending the Yaris as a safe car and will be looking at these cars to purchase in the future."
- Gemma Bradley
"May I take this opportunity to thank you and your staff for all the assistance that they gave to my wife and I over the last 3 months, we had been looking at buying Prado diesel with no avail with Paul who did his utmost to source one but with no luck. In the end we bought a new Prado altitude with help from yourself and Matt, whom I must say was a pleasure to deal with. We found the whole experience of buying our very first new car very relaxing and Matt was not the typical pushy salesman that we have had from other dealerships he understood that we were working on a very tight budget and managed to source the car right for us. We would highly recommend to all our friend that are thinking of buying a new or pre-owned vehicle to go to your dealership as the service is excellent and very friendly. Well done on running such an impressive service and understanding your customer needs and limitations. Well done again on first class service."
- P & S Reynolds
'I found Kim Michell very professional, funny and friendly. I've bought 3 cars from him over the years and he has never failed to deliver. We have had small cars and family cars. Every time it was perfect for what we needed, at a great price. Thanks Kim for your personality and passion - keep doing what your doing!
We also have our vehicles serviced at Grand Toyota Clarkson. Always a very thorough job with great service.'
Nicole Kingston - June 2016